Privacy Policy

Information we collect

When you contact us or request an estimate, we may collect your name, email address, phone number, suburb, project details, preferred timing and the selections entered in our estimate form.

Our website may also collect general technical information such as device type, pages visited and approximate location through analytics and chat services. We do not intentionally send the personal details entered in an enquiry to our analytics service.

How we use your information

We use this information to respond to enquiries, prepare or discuss quotations, arrange site visits, provide requested services, maintain business records and improve the website and enquiry process.

We do not sell your personal information.

Website service providers

Our website uses Netlify for website hosting and form processing, Google Analytics for website measurement, and Crisp for website chat. These providers may process information on our behalf according to their own privacy terms and the settings used on this website.

Cookies and similar technologies

Analytics and chat services may use cookies or similar technologies to operate, remember preferences, prevent abuse and understand website use. You can restrict cookies through your browser settings, although some website features may not work as expected.

Storage and disclosure

We keep information only for as long as reasonably needed for enquiries, projects, business administration and applicable record-keeping requirements. Information may be disclosed to service providers supporting our website or business, or where required by law.

Access, correction and questions

To ask what personal information we hold, request a correction, or raise a privacy concern, contact SC Buildworks Pty Ltd at sinba@scbuildworks.com.au or 0401 390 677.